# Tag: Member

## Age breakdown (M)

Definition: Measures the breakdown of employee population by age groups. It is advised to calculate an average age within the company and also have a breakdown by age groups. This metric can give you insights about the population that will retirethe evolution of payroll costs - if the employee population is aged the odds are …

## Manager instability rate (M)

Defintion: It measures the percentage of employees who had more than one manager in the reference period. Calculation steps: identify the employees who had more than one manager in the time frameidentify the average number of employees within the time framedivide the number of employees with more than one manager to the average number of …

## 360 completion rate (M)

Definition: It measures the percentage of employees with a completed 360 evaluation out of the total number of employees enrolled in the 360 program. Calculation steps: identify the number of employees enrolled in the 360 programidentify the number of employees with a completed 360 evaluationdivide the number of employees with completed evaluations to the total …

## Time to run payroll (M)

Definition: Measures the time between the date you start to collect time and attendance data and the day you deliver the last paycheck. Calculation steps: identify the date you start to collect time and attendance dataidentify the date you delivered the last paycheckaverage the number of days for each payroll ran in one year

## Time to solve payroll errors (M)

Definition: Measures the time between an error occurred and is acknowledged and the date the error is corrected.  Calculation steps: identify all payroll errorsidentify the date the error was acknowledgedidentify the date the error was correctedaverage the number of days between the two events

## Communication effectiveness (M)

Definition: It measures the effectiveness of the communication initiatives. Effectiveness can be measured through engagement metrics like: emails opennumber of visualizations of landing pagesnumber of employees who responded to emails/messagesnumber of employees who follow up different initiativesnumber of employees who can articulate the key messages of the communicationattendance to different events/initiatives

## Average training cost (M)

Definition: It measures the average cost of training compared to the total number of employees within the company. Calculation steps: identify the total cost with trainingidentify the average number of employees in the company in the time framedivide the total cost with training to the average number of employees in the time frame Relevant dimensions: company …

## Engagement by department (M)

Definition: It measures the average engagement score at department level. It is important to understand the level of engagement at a department level. You can find that the overall engagement score is influenced by the scores of one or two departments. To understand the overall results drill down by: dimensionsquestionsdemographics like:gendertenuregeographyage groupperformancepay equity indexpay competitiveness …

## Training hours per employee (M)

Definition: It measures the average number of hours of training in relation to the total number of employees within the company. Calculation steps: identify the employees that were involved in training sessioncorrelate each employee with number of hours of trainingadd the hours in a totalidentify the average number of employees in the time framedivide the …

## Internal complaints rate (M)

Definition: It measures the percentage of official complaints filed by employees against their colleagues. Calculation steps: identify the number of official complaints against company employeesidentify the number of complaints filed by employeesdivide the number of complaints filed by employees to the total number of complaints